To enable us to include a delivery service on all items we use a number of delivery methods depending on what you order. You can also collect products from our warehouse located at the Rossmore Factory Outlet, Dublin Rd, Latlurcan, Co. Monaghan – always ring in two days in advance to agree with staff – 047 75122 as the warehouse is closed at weekends. All UK (mainland) Deliveries incur an extra surcharge of €90, however this may be higher for remote areas.

For smaller items we use courier delivery. For larger items we use palletised delivery to the customers kerbside only (see more info below). And finally for large orders we use a furniture courier service where the furniture is brought in to your home by trained staff. If you would like a full two man delivery and assembly service this can be arranged and price will depend on number of units to be assembled etc. At any time you can upgrade your delivery type. Call us at any time to find out what way we can make it work best for you! 

All deliveries are carried out by independent couriers/hauliers and they cannot accept payments on our behalf. Therefore all product must be paid in full before despatch. The Lead Times shown refers to the time that it may take for the courier to collect the goods from our factory, after the sale is processed. Always allow two weeks from when the product is collected from our factory before it will reach you - it is often quicker but occasionally for remote areas it takes longer. We cannot be held responsible for any delays in delivery caused by the couriers.

Information about Palletised Service

Palletised deliveries ensure your product isn't bumped, pushed, knocked or squashed in delivery. Pallets are brought to the kerbside only by the delivery drivers and they will expect you to have assistance ready. NB: they are independently employed to deliver pallets only and do not get involved in bringing product into your home. Therefore delivery will be booked in with you in advance so customers have time to get assistance ready to unload and bring the furniture into the house.

Assembly

Assembly on any items requiring assembly is straightforward and all items have assembly instructions. However if you would prefer someone to assemble your furniture (Ireland only), please get in touch to discuss price per item.

Many items are in stock and if so, we will do our best to dispatch them within 10 working days. Other products, not in stock, will typically take 3 to 4 weeks to deliver. However once we receive your order and payment, we will get in touch on the next working day if we foresee any delay in delivery, over and above the delivery time quoted on the product description page. If evenings or weekend delivery suits you better, give us a call – we will do our best to help. A surcharge may apply for this service.

Always check that the product you wish to purchase will fit into the space available. Unfortunately we cannot be held responsible for deliveries that can’t fit. The purchaser of goods is responsible for all product upon accepting delivery or collection of the goods and should insure or protect the goods as they feel necessary.

We will do our best to deliver all orders however if product must be manufactured you should allow 6 weeks prior to this date. For any items not in stock, just check with us if you have any doubts!

View full list of Terms and conditions.